Auto Claims Services

Experience, Keeping You Moving

Most drivers, at some point, need to make a claim. And when a claim happens, you want to know that your insurance company is there for you. Our knowledgeable, highly-trained claims specialists are available 24/7 to guide you through the claims process and answer your questions completely. We also provide access to a variety of services and support to help minimize the headaches, inconveniencies and interruptions...so you can get back on the road and back to normal as quickly as possible.

The Hartford's Guaranteed Auto Repairs^†

Even small auto accidents can cause gridlock in your life. But if you have an auto policy with the AARP Auto Insurance Program from The Hartford, our network of selected auto repair shops can keep you moving. The Hartford contracts with select auto repair shops that can provide an estimate and complete the repair - with guaranteed workmanship for as long as you own or lease the vehicle.

The Hartford’s Auto Glass Repair Program

One call is all it takes for fast professional auto glass repair. You can file your claim and schedule repair service through our toll-free auto glass hotline, 1-800-892-8484. Specialists are available 24/7, 365 days a year. And in many areas, a technician will come right to your home to do the work.

The Hartford's Rental Car Services

Every auto accident is stressful. That’s why The Hartford works to take care of the details for you—like rental cars. If you have rental coverage, we have the resources to help you get a rental car as soon as possible. We can reserve your car as soon as you call to report your claim. That’s one-call convenience.

Auto Claims Checklist

What do you do if you get into an accident? We've got the answers to your most pressing questions, starting with, "Now what?" Download our step-by-step Claims Checklist here. And keep a copy in your glove box.

• View printable checklist