If you or another driver on your auto insurance policy is 50 or older, you are eligible for the AARP Auto Insurance Program from The Hartford. This program might provide additional savings and benefits on your auto insurance.
Please enter a search term.
AARP Auto and Home Insurance Program from The Hartford
Home
Service and CLaims

Service & Claims

Auto Insurance Claims

After a Car Accident

How can you be sure you know everything you should do after a car accident? We can help. Review the tips below so you'll be prepared in case of a fender bender. And consider printing the checklist and keeping a copy in your glove box.

What to Do After a Car Accident

  • Don't leave the scene of the accident.
  • Take steps to prevent further accidents and/or injury: park safely; turn on emergency flashers.
  • Check to see if anyone is injured.
  • Call the police or ask someone to call for you.
  • Give the other driver(s) your name, your insurance company name and phone number, the vehicle's license plate number and your operator's license number.
  • Obtain as much information as possible about other parties involved.
  • Discuss the specifics of the accident only with the police.
  • If you have a camera, and it is safe to do so, take photos of the accident scene and vehicles.
  • Call our 24-hour toll-free hotline at 1-800-243-5860 immediately to report the claim.
  • Consider asking the Customer Care Representative about our convenient Auto Repair Network.

The information provided in these materials is intended to be general and advisory in nature. The Hartford assumes no responsibility for the control or correction of an accident situation, and the information set forth above shall not constitute our undertaking, on your behalf or for the benefit of others, to determine or warrant that your actions are safe or healthful, or are in compliance with any law, rule or regulation. Readers seeking resolution of specific safety issues or concerns regarding this topic should contact local law enforcement.

Small Text Medium Text Large Text
Get Your Free iPhone Claims App

Find a Preferred Repair Shop

Find a Preferred Repair Shop

With approved repair shops nationwide with guaranteed workmanship, we make repairs easier and more reliable.

24/7 Claims Reporting

Need help? Our Claims Specialists are here for you whenever you need us.

1-877-805-9918

AUTO CLAIMS ONLINE SERVICE

REPORT PROPERTY
CLAIMS ONLINE

Common Questions

Common Questions
Copyright 2012 The Hartford Financial Services Group, Inc. All Rights Reserved.

The AARP Automobile Insurance Program from The Hartford is underwritten by Hartford Fire Insurance Company and its affiliates, One Hartford Plaza, Hartford, CT 06155. CA License #5152. In Washington, the Program is underwritten by Hartford Casualty Insurance Company. In Michigan, the Program is underwritten by Trumbull Insurance Company. This Program is provided by The Hartford, not AARP or its affiliates. Paid endorsement. The Hartford pays a royalty fee to AARP for the use of AARP's intellectual property. These fees are used for the general purposes of AARP. AARP membership is required for Program eligibility in most states. Specific features, credits, and discounts may vary and may not be available in all states in accordance with state filings and applicable law. Applicants are individually underwritten and some may not qualify. The program is currently unavailable in Massachusetts, Canada and U.S. Territories or possessions.

In Texas, the Auto Program is underwritten by Southern County Mutual Insurance Company through Hartford Fire General Agency. Hartford Fire Insurance Company and its affiliates are not financially responsible for insurance products underwritten and issued by Southern County Mutual Insurance Company.