Car accidents are always stressful. That's why The Hartford's professional auto insurance claims handling team is committed to making your claim as easy and stress-free as possible. Here's what you can expect to happen during the auto insurance claim process.
Be sure to review this useful checklist of steps to take after an accident. You might want to keep a copy in your glove box, just in case.
As soon as possible after an accident, call The Hartford at 1-800-243-5860 to report your auto insurance claim. Or, report your claim online. Our auto insurance claim representatives are available to help you 24/7, 365 days a year. Once you've reported your claim, we'll start working to resolve it quickly and smoothly.
Your claim representative may ask you to describe the incident and provide information about injuries, witnesses, and damage to the vehicle and other property. The representative will also want to make sure The Hartford has a phone number where you can be reached throughout the auto insurance claim process.
You can check on the status of your auto insurance claim anytime. Log on to hartfordauto.com to track the progress of your claim. And remember, we're here to support you throughout the auto insurance claim process. If you're ever unsure of what to do next, or you have any questions, contact your auto insurance claims representative.
The Hartford provides access to a number of services to help make your life easier after a claim:
To save you time after an accident, The Hartford offers the option of using one of 1,800 preferred repair shops authorized to perform both the inspection and the repairs. These shops must pass an extensive quality review by The Hartford. The Hartford backs their workmanship with a nationwide guarantee for as long as you own or lease your vehicle.
Learn more about our auto repair network.
The Hartford's auto glass program provides access to more than 10,000 glass repair operations nationwide. Repairs can usually be performed at your home or office, and typically take less than 30 minutes. Plus, The Hartford will always waive your deductible when a windshield is repaired rather than replaced, regardless of where the repair is done.
Learn more about our auto glass repair program.
The Hartford's auto insurance claim service is carefully designed to minimize your stress after a car accident. If you need a rental car, your auto insurance claims representative can help arrange one for you when you report your claim.
Learn more about our rental service.
The Hartford's auto insurance claim services program features are neither an insurance product nor a contractual right nor a guaranty that can be found within the express terms of an insurance policy offered by The Hartford. The program features have no pecuniary value. Availability of the program features is subject to the conditions stated above, other Hartford operating policies and procedures, and applicable law.
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With approved repair shops nationwide with guaranteed workmanship, we make repairs easier and more reliable.
Need help? Our Claims Specialists are here for you whenever you need us.
