If you or another driver on your auto insurance policy is 50 or older, you are eligible for the AARP Auto Insurance Program from The Hartford. This program might provide additional savings and benefits on your auto insurance.
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AARP Auto and Home Insurance Program from The Hartford
Service and CLaims

Service & Claims

Auto Insurance Claims

Auto Repair Shop Network

The Hartford's Auto Repair Shop Network is designed to make repairs after a claim easy and hassle-free. If you use one of the 1,800 shops in The Hartford's approved auto repair shop network, we guarantee the workmanship on covered repairs nationwide for as long as you own or lease the vehicle.

Reasons to choose The Hartford's Auto Repair Shop Network

  • The Hartford provides access to a network of more than 1,800 approved repair shops nationwide.
  • All shops must pass an extensive quality inspection of customer service facilities, repair equipment, training practices and workmanship.
  • We pay network shops directly, so you won't pay out-of-pocket expenses, except your deductible.
  • The Hartford guarantees the work of the network shops on covered repairs nationwide for as long as you own or lease the vehicle.
  • We work directly with the auto repair shops so there's a lot less paperwork for you to worry about.
  • No need for multiple estimates in most cases.
  • You can get a $100 collision deductible discount in many states.

Locate a Repair Shop


The Hartford's auto insurance claim services program features are neither an insurance product nor a contractual right nor a guaranty that can be found within the express terms of an insurance policy offered by The Hartford. The program features have no pecuniary value. Availability of the program features is subject to the conditions stated above, other Hartford operating policies and procedures, and applicable law.

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With approved repair shops nationwide with guaranteed workmanship, we make repairs easier and more reliable.

24/7 Claims Reporting

Need help? Our Claims Specialists are here for you whenever you need us.

1-877-805-9918

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The AARP Automobile Insurance Program from The Hartford is underwritten by Hartford Fire Insurance Company and its affiliates, One Hartford Plaza, Hartford, CT 06155. CA License #5152. In Washington, the Program is underwritten by Hartford Casualty Insurance Company. In Michigan, the Program is underwritten by Trumbull Insurance Company. This Program is provided by The Hartford, not AARP or its affiliates. Paid endorsement. The Hartford pays a royalty fee to AARP for the use of AARP's intellectual property. These fees are used for the general purposes of AARP. AARP membership is required for Program eligibility in most states. Specific features, credits, and discounts may vary and may not be available in all states in accordance with state filings and applicable law. Applicants are individually underwritten and some may not qualify. The program is currently unavailable in Massachusetts, Canada and U.S. Territories or possessions.

In Texas, the Auto Program is underwritten by Southern County Mutual Insurance Company through Hartford Fire General Agency. Hartford Fire Insurance Company and its affiliates are not financially responsible for insurance products underwritten and issued by Southern County Mutual Insurance Company.